Privacy policy

Effective Date: July 30, 2026

Yimicare ("we," "us," or "our") operates the website yimicare.com (the "Site" or "Store"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Store, make a purchase, or otherwise interact with us. By using our Store, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our Store, and information from third parties.

1.1 Information You Provide to Us

  • Contact information: name, email address, mailing address, and phone number
  • Order information: billing address, shipping address, and order history
  • Payment information: processed securely by our third-party payment processors (we do not store full payment card details on our servers)
  • Account information: if you create an account, your login credentials
  • Communications: any information you provide when you contact customer support, leave a review, or subscribe to our newsletter

1.2 Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site
  • Cookies and similar technologies: used to operate and improve the Store, remember your preferences, and support analytics and advertising (see Section 4)
  • Location data: general geographic location inferred from your IP address

1.3 Information from Third Parties

We may receive information about you from service providers, payment processors, advertising and analytics partners (such as Google and Meta), and shipping carriers who help us operate our business.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders, and communicate with you about them
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and (with your consent) marketing communications
  • Improve, personalize, and optimize our Store, products, and services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activity
  • Comply with legal obligations and enforce our Terms of Service
  • Measure and analyze the performance of our advertising, including through Google Merchant Center, Google Ads, and Meta Ads

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe) to securely process transactions
  • Shipping and fulfillment partners to deliver your orders
  • Service providers who perform services on our behalf, such as website hosting, data analytics, email delivery, and customer support
  • Advertising and analytics platforms, including Google (including Google Merchant Center and Google Ads) and Meta, to measure ad performance and show you relevant advertising
  • Legal and regulatory authorities where required by law, or to protect our rights, property, or safety, or that of our customers or others
  • A successor entity in connection with a merger, acquisition, or sale of business assets

4. Cookies and Tracking Technologies

Our Store uses cookies and similar tracking technologies to operate the Site, remember your preferences, understand how visitors use our Store, and deliver relevant advertising. These may include:

  • Essential cookies required for the Store to function (e.g., shopping cart, checkout)
  • Analytics cookies to help us understand visitor behavior
  • Advertising cookies used by platforms such as Google and Meta to measure and personalize ads

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Store.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Request a copy of your information in a portable format
  • Opt out of marketing communications at any time by using the unsubscribe link in our emails
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@yimicare.com. We will respond to your request in accordance with applicable law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Store is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including India and countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers where required by applicable law.

10. Third-Party Links and Services

Our Store may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Yimicare

Website: yimicare.com

Email: support@yimicare.com